I can help you discover your user base's most pressing issues and concerns. I work with a variety of methods, including interviews, surveys, diary studies, contextual observation & more.
Good design takes many iterations from producing user flows and site maps all the way to creating interactive wireframes. I can help you get to the most ideal, intuitive experience for your users.
A key part of design is defining metrics for success and testing the proposed solutions. I build clickable prototypes and conduct user sessions to move the design forward.
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